Reviews

Mallard Pointe at Riverbend Logo


3.4

| 70 Reviews


802 45th Street Northeast, Auburn WA 98002

253-372-0221

http://www.mallardpointeatriverbend.com


See why our residents are raving! Our Auburn, Washington, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Mallard Pointe at Riverbend Apartments in Auburn, Washington today.

A

We just recently moved into Mallard Pointe and have had a really good experience so far! Byron made the move-in process super easy, Long has been so helpful whenever we’ve had questions, and Xavier in maintenance has been quick, friendly, and great to work with. Everyone has been welcoming, and we’re really happy we chose to move here!

Alejandra Morales

July 09, 2026

V

UPDATE: I’ve got to add to my earlier review because these guys just blew me away again. A little while back, my dryer started acting up and just wouldn't dry my clothes. I let management know, and they immediately sent the maintenance guys out to fix it. When that first repair attempt didn’t quite do the trick, they didn't drag their feet—they literally brought in and installed a brand-new dryer for me. The maintenance team, Max and Xzavier, were total professionals, super courteous, and incredibly efficient. They came right in, assessed the situation, and got the job done in no time. It’s been a week now since they installed the new dryer, and it’s running perfectly. Listen, I’ve lived in a lot of different places over the years—from New York to Paris, and now here in Auburn. I can honestly say this is the most impressive maintenance team I’ve ever dealt with, and the management is absolute 5-star in my book. Original Review: Five stars for The Mallard Pointe at Riverbend! I want to commend the maintenance team for their exemplary work. They are professional, dedicated, and put forth a valiant effort to provide top-quality service. A special shoutout to the property manager, Byron Alvarez, who is absolutely wonderful. He constantly goes above and beyond for the tenants here. I truly appreciate their hard work and the excellent care they take of the community!

Victor Velazquez

May 27, 2026

V

"Five stars for The Mallard Pointe at Riverbend! I want to commend the maintenance team for their exemplary work. They are professional, dedicated, and put forth a valiant effort to provide top-quality service. A special shoutout to the property manager, Byron Alvarez, who is absolutely wonderful. He constantly goes above and beyond for the tenants here. I truly appreciate their hard work and the excellent care they take of the community!"

Victor Velazquez

May 27, 2026

C

long, was very respectful, and helpful twords the process of moving my friend in, it was easy and he explained everything clearly, im glad new management took over these apartments they look very clean and in the process of remodeling everything!. he gave us a tour and helped choose an apartment we were most comfortable with!. i recommend speaking with “ long! at the front desk to get you situated!.

Cesar Martinez

April 29, 2026

J

Love the area and Mr.long for helping with everything. Feels like home here!

Juju

April 21, 2026

A

I love the office staff super friendly. Shout out to Alicia and Byron.

Angelica Millman

January 08, 2026

H

BEWARE!! Worst place I've ever lived and will never recommend this place to anyone. For the amount of money they charge (nearly 2000 for a 2 bed one bath), it's a scam. The employee turnover there is so high you will feel like you never get help. Your packages will be stolen from your front porch. You will hear people fighting in the parking lot frequently. There is constant marijuana smoke. Both indoors and outdoors so you cannot escape it. The interiors are out of date and falling apart. The apartments are so poorly insulated that the winters are freezing and summers are blistering. The energy prices for them is INSANE. The trash is constantly overflowing and THERE ARE NO AMENITIES!!! They will advertise it, but the gym doesn't work and neither pool works. Dog poop and garbage littering the streets and it doesn't feel safe to walk the neighborhood at all. For the money it costs to live in this apartment, I suggest going somewhere else.

Haley Holt

October 12, 2025

R

Rhonda O'Neal

September 21, 2025

G

Kudos to Xavier and Tyler that's always trying to be on top of maintaining the needs of the community's request. Keep up the good job and patience.

Gretch Vargas

September 16, 2025

B

I find it funny that I can’t make another review on my main Google account. I made the newest Google review complaining about how I got scammed and when I reached out to the apartment after they said to reach out to them, they told me that the person I was speaking with is no longer with the company and to reach out to another person. This is getting ridiculous because this apartment specifically almost got me and my family into a situation where nobody would want to be in. We trusted this apartment giving it a chance and sure enough my intuitions were right that something was wrong and I was told that the date that they gave me for move-in was never accurate and it was never going to be done so that means that they were Going to leave me and my family stranded. This is ridiculous and I gave them $450 for a deposit and a fee I need my money back because that money could’ve been used towards things I need this is ridiculous that I give you guys time to figure it out and yet nobody has reached out to me if I do not hear back from anybody about returning my money, I will call the cops And need to go back to the apartment myself and handle this immediately someone needs to reach out to me because this is out of hand nothing but a scam and whoever is in charge should be ashamed of themselves for doing false advertisement. Someone needs to give me my money back ASAP.

Bridnie Maratita

September 16, 2025

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