UPDATE: Iâve got to add to my earlier review because these guys just blew me away again. A little while back, my dryer started acting up and just wouldn't dry my clothes. I let management know, and they immediately sent the maintenance guys out to fix it. When that first repair attempt didnât quite do the trick, they didn't drag their feetâthey literally brought in and installed a brand-new dryer for me.
The maintenance team, Max and Xzavier, were total professionals, super courteous, and incredibly efficient. They came right in, assessed the situation, and got the job done in no time. Itâs been a week now since they installed the new dryer, and itâs running perfectly.
Listen, Iâve lived in a lot of different places over the yearsâfrom New York to Paris, and now here in Auburn. I can honestly say this is the most impressive maintenance team Iâve ever dealt with, and the management is absolute 5-star in my book.
Original Review: Five stars for The Mallard Pointe at Riverbend! I want to commend the maintenance team for their exemplary work. They are professional, dedicated, and put forth a valiant effort to provide top-quality service. A special shoutout to the property manager, Byron Alvarez, who is absolutely wonderful. He constantly goes above and beyond for the tenants here. I truly appreciate their hard work and the excellent care they take of the community!
Victor Velazquez
May 27, 2026
