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Mallard Pointe at Riverbend Logo


3.4

| 70 Reviews


802 45th Street Northeast, Auburn WA 98002

253-372-0221

http://www.mallardpointeatriverbend.com


See why our residents are raving! Our Auburn, Washington, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Mallard Pointe at Riverbend Apartments in Auburn, Washington today.


Reviews List

C

Hey I wanted to write a review let people know I wrote one for the last manger that was here but we just got new people I just got to say they are by far the best people I met here me my man owe money there work with u long u commcaite let them know what’s going on they work with for sure for what I said last time it still the same very peaceful here no yaling tonight gun fire cops all the time stuff like that far how everything taken care of manger does what she can like trash and stuff it up to the people that live here to put were it needs to go and when walk the dog puck stuff up last manger put out 100 of emails tell people to follow this rules people don’t so it the people that live there not the manger so when people put bad reviews on that stuff blows my mind but anyway I highly recommend living here if u like peace and quiet and feel safe as well thank again to the new people I hope they stay!!!

Chante

September 09, 2025

Y

(Translated by Google) I want to live in those apartments but I call and they don't answer 🥺 (Original) Yo quiero vivir en esos apartamento pero yo llamo y no contestan🥺

Yaricel Garcia

September 04, 2025

Y

(Translated by Google) I want to live in those apartments but I call and they don't answer🥺 (Original) Yo quiero vivir en esos apartamento pero yo llamo y no contestan🥺

Yaricel Garcia

September 04, 2025

R

If you are a vendor please be cautious on working with them. I have a small cleaning company and last year I was contacted by Nylia to clean some units, I subscribed and paid on Netvendor to be able work with them I submitted all my liability information, did background check and entered all my Business Information. I did a few units and send invoice, she mentioned that she would be getting them paid as soon as possible, I got hired to clean a few more after months of not receiving any payment for a balance of now more than $3000 I contacted her and again she assured me that she would handle it. After a while of waiting I asked again now at this point months after she mentioned that I was no longer in compliance with their company because they now require a higher policy rate for vendor and that they cannot pay me for any of the work that I performed. I asked if she could direct me with someone else at a higher position and she said to call graystar which I did, left voicemail and never received any call back. I am still owed all the money, I don’t find it fair, I was scammed by them and one can give a direct answer other than you are not in compliance anymore.

Rubi Avila

August 13, 2025

D

Don't move here. This place is a dump. The people who live here are slobs and leave trash EVERYWHERE. The trash area burned down two months ago and they still haven't finished cleaning it up. The dumpsters are constantly overflowing. I grew up in Florida, so I've seen some big rats, but the biggest I've ever seen was last week. It was massive and laying dead in the gas behind a building. I've seen some big rats around the trash area as well. Multiple cars that have flat tires and haven't moved in months. There's a playground, but it's fenced off and can't be accessed. So unsupervised kids scream in the streets instead. Two pools and a hot tub that I've never seen open. I don't know why they don't just drain them. Management doesn't want to respond to my emails or enforce their own policies. At one time, they said there'd be $50 per violation fines for not cleaning up dog feces, but that never happened. I have never in my life lived somewhere where people can just let their dogs shit everywhere and leave it to bake in the sun. I was seriously overcharged on utilities the first few months I was here, eventually got a credit back, but had to pay out of pocket until that happened. I've never moved into a place with such dirty door and window tracks. They couldn't be bothered to replace the tub lining that had a big slit in it when I moved in, so it's been flaking off when I bathe. Didn't even vacuum around the water heater where pieces of the wall had fallen. I never got a screen for my sliding door. They didn't bother cleaning under and around the fridge and when I pulled out the fridge it tore up the flooring. The flooring looks like it was improperly installed. Management seems to only care about getting new tenants and their money, turnover is high. This property could be nice if they actually enforced cleaning up after dogs, dealt with the trash problems, and opened the pools and playground. I won't hold my breath waiting on them. Oh, and don't forget the random explosion sounds day and night, stolen packages, and having to go to the post office every time you order a package shipped through USPS. If I could go back in time, I would've moved elsewhere.

Dayna Hon

August 12, 2025

W

New management team is awesome! Shout out to Byron, Xavier and Tyler!!!!! Very helpful and has made many improvements.

William Bomber

July 16, 2025

W

New management team is awesome! Shout out to Renee, Ester, Xavier and Tyler!!!!!

William Bomber

July 16, 2025

N

I definitely have to say one star because I was looking on Zillow and found this apartment which was just down the street from The one that I’m in i look at reviews and still try to look past it hoping that management did better this time but they are still the same. I just don’t know how they run this apartment when there is no staff in the office at all, nobody answers the phone. You can’t even leave a voicemail because it says it’s full. I’ve called every single day. I’ve got approved to move into the apartment on May 20 and have not heard from them since the day they told me I got approved which was last month. I’ve sent emails. I’ve called many times And nobody has responded back to me. This is very inconvenient and a waste of my time although the deposit for holding fee is not refundable I still think I am valid for a refund due to my time being wasted. I recently went to see if anyone was in office two days ago. I went there an hour after they are supposed to be open and again the blinds are all down and they put up a fake sign with a time saying that they are busy assisting a new resident by giving them a tour and they’ll be back at a certain time which is false because I sat in my car and waited for almost 2 hours after the time they said they’re supposed to be back and not one person has showed up at the office or came out it has gotten so bad to the point that even their maintenance people was walking around the office Knocking on the door to see if anyone was in there even their own people who stay at the apartments came by and knocked on the door and not one person ever came out. I should’ve known the first time the minute they slipped me a application and open the door just slightly a little bit. This is very ridiculous and frustrating. I would hate for me to To get Get there on the 20th and There is nothing I’ve driven past the unit that I’m supposed to be moving into and it sure looks like There’s still people living in it if I can’t get through anybody or if Nobody is even in office then that is my sign that I should start looking somewhere else This is probably the worst apartment that I have seen. They definitely do not take care of this place. You have mold growing all over the building trash overflow. I see why the rent is so low. They definitely have bad communication and do not take care of this apartment complex. This deserves nothing but zero stars. They definitely need to start looking into this and hiring people who can actually do their job and not take advantage of people and their time. I definitely will be coming by today and if no one answers, then cops will be involved

Nini

May 13, 2025

C

Carol Pierce

May 07, 2025

Z

Ive been leave at this property for 3-4 months and my washer machine hasn’t worked not once me and wife still haven’t got update if it’ll be fixed nor did my does the hot water work on my washer machine. My dishwasher had rust that I had clean myself I still don’t feel comfortable using it

ZayB206

May 02, 2025

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