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Mallard Pointe at Riverbend Logo


3.3

| 73 Reviews


802 45th Street Northeast, Auburn WA 98002

253-372-0221

http://www.mallardpointeatriverbend.com


See why our residents are raving! Our Auburn, Washington, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Mallard Pointe at Riverbend Apartments in Auburn, Washington today.


Reviews List

R

Rhonda O'Neal

September 21, 2025

G

Kudos to Xavier and Tyler that's always trying to be on top of maintaining the needs of the community's request. Keep up the good job and patience.

Gretch Vargas

September 16, 2025

B

I find it funny that I can’t make another review on my main Google account. I made the newest Google review complaining about how I got scammed and when I reached out to the apartment after they said to reach out to them, they told me that the person I was speaking with is no longer with the company and to reach out to another person. This is getting ridiculous because this apartment specifically almost got me and my family into a situation where nobody would want to be in. We trusted this apartment giving it a chance and sure enough my intuitions were right that something was wrong and I was told that the date that they gave me for move-in was never accurate and it was never going to be done so that means that they were Going to leave me and my family stranded. This is ridiculous and I gave them $450 for a deposit and a fee I need my money back because that money could’ve been used towards things I need this is ridiculous that I give you guys time to figure it out and yet nobody has reached out to me if I do not hear back from anybody about returning my money, I will call the cops And need to go back to the apartment myself and handle this immediately someone needs to reach out to me because this is out of hand nothing but a scam and whoever is in charge should be ashamed of themselves for doing false advertisement. Someone needs to give me my money back ASAP.

Bridnie Maratita

September 16, 2025

C

Hey I wanted to write a review let people know I wrote one for the last manger that was here but we just got new people I just got to say they are by far the best people I met here me my man owe money there work with u long u commcaite let them know what’s going on they work with for sure for what I said last time it still the same very peaceful here no yaling tonight gun fire cops all the time stuff like that far how everything taken care of manger does what she can like trash and stuff it up to the people that live here to put were it needs to go and when walk the dog puck stuff up last manger put out 100 of emails tell people to follow this rules people don’t so it the people that live there not the manger so when people put bad reviews on that stuff blows my mind but anyway I highly recommend living here if u like peace and quiet and feel safe as well thank again to the new people I hope they stay!!!

Chante

September 09, 2025

Y

(Translated by Google) I want to live in those apartments but I call and they don't answer 🥺 (Original) Yo quiero vivir en esos apartamento pero yo llamo y no contestan🥺

Yaricel Garcia

September 04, 2025

Y

(Translated by Google) I want to live in those apartments but I call and they don't answer🥺 (Original) Yo quiero vivir en esos apartamento pero yo llamo y no contestan🥺

Yaricel Garcia

September 04, 2025

R

If you are a vendor please be cautious on working with them. I have a small cleaning company and last year I was contacted by Nylia to clean some units, I subscribed and paid on Netvendor to be able work with them I submitted all my liability information, did background check and entered all my Business Information. I did a few units and send invoice, she mentioned that she would be getting them paid as soon as possible, I got hired to clean a few more after months of not receiving any payment for a balance of now more than $3000 I contacted her and again she assured me that she would handle it. After a while of waiting I asked again now at this point months after she mentioned that I was no longer in compliance with their company because they now require a higher policy rate for vendor and that they cannot pay me for any of the work that I performed. I asked if she could direct me with someone else at a higher position and she said to call graystar which I did, left voicemail and never received any call back. I am still owed all the money, I don’t find it fair, I was scammed by them and one can give a direct answer other than you are not in compliance anymore.

Rubi Avila

August 13, 2025

D

Don't move here. This place is a dump. The people who live here are slobs and leave trash EVERYWHERE. The trash area burned down two months ago and they still haven't finished cleaning it up. The dumpsters are constantly overflowing. I grew up in Florida, so I've seen some big rats, but the biggest I've ever seen was last week. It was massive and laying dead in the gas behind a building. I've seen some big rats around the trash area as well. Multiple cars that have flat tires and haven't moved in months. There's a playground, but it's fenced off and can't be accessed. So unsupervised kids scream in the streets instead. Two pools and a hot tub that I've never seen open. I don't know why they don't just drain them. Management doesn't want to respond to my emails or enforce their own policies. At one time, they said there'd be $50 per violation fines for not cleaning up dog feces, but that never happened. I have never in my life lived somewhere where people can just let their dogs shit everywhere and leave it to bake in the sun. I was seriously overcharged on utilities the first few months I was here, eventually got a credit back, but had to pay out of pocket until that happened. I've never moved into a place with such dirty door and window tracks. They couldn't be bothered to replace the tub lining that had a big slit in it when I moved in, so it's been flaking off when I bathe. Didn't even vacuum around the water heater where pieces of the wall had fallen. I never got a screen for my sliding door. They didn't bother cleaning under and around the fridge and when I pulled out the fridge it tore up the flooring. The flooring looks like it was improperly installed. Management seems to only care about getting new tenants and their money, turnover is high. This property could be nice if they actually enforced cleaning up after dogs, dealt with the trash problems, and opened the pools and playground. I won't hold my breath waiting on them. Oh, and don't forget the random explosion sounds day and night, stolen packages, and having to go to the post office every time you order a package shipped through USPS. If I could go back in time, I would've moved elsewhere.

Dayna Hon

August 12, 2025

W

New management team is awesome! Shout out to Byron, Xavier and Tyler!!!!! Very helpful and has made many improvements.

William Bomber

July 16, 2025

W

New management team is awesome! Shout out to Renee, Ester, Xavier and Tyler!!!!!

William Bomber

July 16, 2025

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