I have lived here for about 6 months, moving in with people who already lived there for a few years.
The trash has been a continuous issue and instead of allowing the proper amount of space for trash bins and recycling, they have 1 compactor and 2 recycling bins that by Sunday, are all overflowed and scattering everywhere.
Due to the excessive garbage, a junk removal company is paid for and the cost is dispersed across all complex renters, so even if you do throw your trash away properly, you have no control over others actions. Therefore every person pays for the lack of caring from others.
Both the pools, indoor and outdoor have been out of commission the entire time I have been there, as far as I know it has been closed since the COVID timeframe.
There is a playground that has been closed down with no explanation for years, so all the kids play in the roads. Which is fine but you would think having a playground would be beneficial for families.
I was visiting before I moved in and stepped into a carport with shoes on and a shard of glass went through my shoe and stabbed my foot.
There have been much less partying, which is nice to not have to deal with.
Our washer has been down for 2 weeks and it needs a $10 part. Apparently the new owners oversee every purchase and it has been waiting on approval. It is now Saturday and we will most likely have to wait for them to order it Monday or later without an ETA for fix.
This has not been the first time in the apartment for major water issues.
The maintenance crew is not a full time crew, they rotate between complexes, but it seems there needs to be more upkeep on this specific property that has not been addressed.
I understand there is only so much a small group of people can do for such a big complex, but for 2,500+ a month for a 2 bedroom apartment, the lack of support from the complex ownership has been alarming. As well as not having full amenities as advertised.
UPDATE:
After sending the email as described in the reply, the only response was that they will reimburse for Laundromat fees.
Kind of backwards to not spend the money on the part but will spend money on weeks of laundry services.
No response on any other concerns or issues. Actually, after asking directly about the other concerns, that part of my email was ignored.
My 1 star review will remain. So much for "figuring it out together".
Gabbi Coalman
March 29, 2025
